Can I get a refund when not receiving my order on time?Updated 2 years ago

We apologize if your order is delayed and understand the inconvenience this may cause. However, please note that shipping times are estimated and not guaranteed. We cannot offer refunds for delayed orders as shipping delays can occur due to circumstances beyond our control, such as weather conditions, transportation issues, or customs delays.

We recommend keeping an eye on the tracking information provided to you and contacting the carrier directly for further updates on the status of your delivery. In some cases, they may be able to provide additional information and help expedite the delivery.

If you have any concerns about your order, please don't hesitate to contact our customer service team for assistance. However, please note that refunds for delayed shipments are generally not available.