What’s Included in the Lifetime Warranty?
Updated at 2025-04-09
Every NineTwoFive piece is handcrafted with care — but if something goes wrong due to a design flaw, we’ll make it right.
Here’s what’s covered under our Lifetime Warranty:
- Malfunctioning or broken clasps on bracelets and chains
- Snapped chains or bracelet bodies
- Loose or cracked natural stones
- Soldering errors in chains, bracelets, or rings
Think your issue might be covered? Reach out to us — we’ll assess it and offer the best solution.