What is the return process?

Returning your item is easy – just follow the steps below:

Exchange Instructions

1. Register your exchange in our return portal.
2. Place the received products back into the leather pouch, then put the pouch into the drawer box with the wax seal.
3. Put the drawer box into the protective envelope or an alternative shipping bag, and seal it properly.
4. Stick the new shipping label over the old one.

As soon as we receive and approve your return, your new item will be shipped within 5 business days.

If you require assistance or have any questions, don’t hesitate to contact us here – our team is here to support you.