What If I Missed the Delivery?

No worries — it happens.

If you miss the first attempt, the courier will usually try again the next day or deliver your order to a local pickup point.
You’ll receive a note or email with further instructions.

If the second attempt fails or you don’t collect your package within 5 business days, it will be returned to us.

What Happens Next?

• We’ll gladly resend your order for a €9 shipping & handling fee
• Prefer to cancel? That’s possible — but we’ll deduct €14.95 to cover the original shipping and processing costs

Something went wrong? Reach out — we’ll look at what’s possible.