What Are the Rules for Returns?

To be eligible for a return, your item must meet the following conditions:

• The return is initiated within 30 days of receiving your order.
• The item is unused, unworn, undamaged, and in resellable condition.
• The item and its original packaging are returned in full.
• The item has not been personalized or engraved.

Unfortunately, we cannot accept returns that do not meet these criteria.

What If My Return Doesn’t Meet the Requirements?

Each return is carefully inspected by our returns team.

If your item is damaged or unsellable (e.g. scratches or breakage), we can:

• Return it to you as-is for a €9 shipping fee, or
• Deduct a repair fee of €20–€50 from your refund, depending on the condition and time required.

All returns are subject to our Refund Policy.

You can start your return or exchange here.