Received a Damaged Item β Can I Return It?
Updated at 2025-04-10
Weβre sorry to hear your item arrived damaged.
Please contact us within 48 hours of delivery and include clear photos of the damage.
Our team will assess the issue and provide a suitable solution β such as a free replacement or a gift card as compensation.
Please note:
Weβre unable to accept damage claims reported more than 48 hours after delivery.
What About Damaged Packaging?
We take great care in packaging your order, but unfortunately, we canβt control how packages are handled during shipping.
While we cannot replace damaged packaging, weβre happy to help if the product inside is also damaged.
For help, please reach out to our customer service team here β weβre ready to assist you.