My Return Was Rejected — What Now?

Returns are rejected if:

The item was sent back outside the allowed return period, or
The item is not in resellable condition (e.g. used, worn, damaged).

If your return is rejected, we offer two options:

1. We can send the item back to you as-is for a €9 shipping fee.
2. In some cases, we may offer a gift card with a service or repair fee deducted, depending on the condition of the item and your specific situation.

We’ll always do our best to find a fair solution — if you have questions, feel free to contact us here.