How do loyalty tiers work?

As part of the Inner Circle, you progress through tiers based on your spending — unlocking better rewards and exclusive benefits along the way.

How tier progression works

• Tiers are based on your spending after joining the loyalty program
• Purchases made before joining do not count
• Upgrades happen automatically — no action needed

Tier overview

Tier benefits

Member

Your starting tier once you join the Inner Circle.

You get:

• 5 points per €1 spent
• Access to the referral program
• Birthday reward (10% discount)

Craftsman

Unlocked once you reach €250 in spending.

You get:

• 6 points per €1 spent
• Birthday reward (15% discount)
• Early access to sales

Architect

Unlocked once you reach €750 in spending.

You get:

• 7 points per €1 spent
• Birthday reward (15% discount)
• 24-hour early access to major product drops
• Exclusive annual Inner Circle reward
• Opportunities to give product feedback

What counts toward your tier

• Only completed purchases
• Only orders placed after joining the loyalty program

Orders that do not count:

• Orders placed before the launch of the program (April 2, 2026)
• Refunded orders (fully or partially)

Example

→ You unlock Craftsman automatically

Why tiers matter

The higher your tier, the more value you get:

• More points per purchase
• Better rewards
• Earlier access to drops and sales

Where can I see my tier?

Log in to your account and visit the loyalty page to see:

• Your current tier
• Your progress toward the next tier
• Your available benefits

Need help?

If your tier doesn’t look correct, contact our customer support team — we’ll be happy to check it for you.