Can I get a refund if my order is delayed?

We totally understand how frustrating delays can be — and we’re here to help wherever we can.

Delivery times are estimates, not guarantees. While we ship on time, delays can sometimes occur due to factors outside our control — like weather, national holidays, customs, or carrier issues.

Because of this, refunds for delayed shipments aren’t possible. But don’t worry — we’ll gladly assist in tracking your order or contacting the carrier on your behalf.

Keep an eye on your tracking link for updates, and if your order seems stuck, reach out to us — we’ll do what we can to help move things forward.