Are return costs refundable?

At NineTwoFive, we aim to make your exchange experience as smooth as possible.

• Shipping from our warehouse is covered by us.
• Return shipping back to our warehouse is at your own expense and is not refundable.
• For exchanges, we cover the shipping cost of sending your new item to you (first exchange only).

This way, you can easily find the perfect fit or style.

If you have any questions about our exchange or return policy, don’t hesitate to contact us — we’re always happy to help!

You can start your return here.