Are Return Costs Refundable?

Updated at 2025-04-10


At NineTwoFive, we aim to make your exchange experience as smooth as possible.

We offer free shipping on all exchange items to help you find the perfect piece of jewellery. However, return shipping costs are not refundable.

If you have any questions about our exchange or return policy, don’t hesitate to contact us β€” we’re always happy to help!


You can start your return here.