an I Change My Address After Placing an Order?

Yes — but be quick!

You can update your shipping address within 24 hours of placing your order — as long as we haven’t started processing or shipping it yet.

You can now change your address yourself via your account on our website.
Once we’ve started preparing your order, this option is no longer available.

Still need to change something? Reach out to us via live chat as soon as possible — we’ll do our best, but we can’t guarantee changes once processing has started.

What If My Order Has Already Shipped?

Sometimes couriers allow minor address changes even after we’ve shipped.
Use your tracking link, courier app, or contact the courier directly to request changes.

If a delivery fails due to an incorrect address:

• Your order will be returned to us
• We’ll contact you to confirm the correct address
• A €9 reshipping fee will apply

Need help? Get in touch with us in our live chat — we’ll help where we can.