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What is included in the lifetime warranty?Updated 10 months ago

Our lifetime warranty covers various design flaws to give you the ease of mind you deserve. Please note that we handcraft each piece of jewellery, and while we take every precaution to ensure its quality, human-made errors can occur. If your jewellery breaks due to a design flaw, we will do everything in our power to make it right. Below is an overview of design flaws:

  • Damaged or malfunctioning closures of bracelets.
  • Damaged or malfunctioning closures of chains.
  • Snapped bodies of chains.
  • Snapped bodies of bracelets.
  • Natural stones that have cracks or come loose.
  • Soldering errors in chains, bracelets or rings.
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